Refund policy
STRENDY® Return & Replacement Policy
At STRENDY®, we are committed to delivering premium quality products. If your order does not meet expectations, we're here to help.
✅ 15-Day Return Window
You may request a return within 15 days of receiving your order.
Eligible for Return
Product is unused and in original condition.
All tags, accessories, and original packaging are intact.
Valid proof of purchase/order ID is provided.
Return Not Accepted If
Product has been used, washed, damaged, or altered by the customer.
Original tags or packaging are missing.
Return request is made after 15 days of delivery.
Damage caused by misuse, accidents, or improper handling.
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with:
Order ID
Clear photos or an unboxing video
A brief description of the issue
We will arrange a replacement or refund after verification.
Refund Process
Refunds are processed after the returned product passes quality inspection.
The refund is credited to the original payment method within 5–7 business days after approval.
For Cash on Delivery orders, refunds are transferred to your bank account.
Exchange
We currently offer replacement for damaged or incorrect items. Exchanges for color or personal preference may not be available.
Contact Us
For any return or replacement assistance:
Email: support@strendy.in
Carry Confidence. Carry STRENDY®.
Your satisfaction is our priority, and we strive to make every purchase worry-free.